I just placed an order. Your website shows a price of $23.84 for ‘Shelly 1PM Gen4’ (see attached). That’s what I thought I will be charged. But it seems I was charged more than $28 for the items. Can you please correct the discrepancy and refund the difference?
Hi @Novice, thanks for bringing this to our attention! Because web browsers and product pages sometimes cache older data to speed up load times, real-time pricing and stock can occasionally lag behind.
Since you’ve already reached out to us directly, our customer service team is on it and will be responding to your message shortly to make sure we get this resolved for you!
